1. Part A
What I Have Learnt From The 8 Workshops:
Building a Professional Presence
This topic is the first topic of the subject and it is about how one should groom himself or herself properly. Though the topic's content may seem basic, however, it is the fundamentals of the business and social etiquette. Hence, before we can move on to other topics, 'Building a Professional Presence' is a definitely must-learn. Things I have learnt from the workshop include how one should dress up for work and special occasions like an evening event, what one should say when making introduction and how we can make a professional handshake.
These relevant knowledge taught are important to us, especially when we go for interviews or when attending important functions that help in doing business.
(A Correct Web-to-Web Handshake)
(A Wrong Deadfish Handshake)
The learning from the workshop has allowed me to know how I can dress up appropriately. For instance, the colour of the blouse should complement the skirt and suit. After attending the workshop, I have also learnt that wearing a pair of pants may be against corporate dress codes. I did not know that until I have attended the workshop.
This is very important to me as I used to think that wearing pants to interviews will be a better choice as it can make me look smarter. However, it was the workshop that made me understood that the industry that I wanted to enter would probably want the ladies to wear skirts instead, as skirts could portray a more feminine image.
Also, due to the fact that I have sweaty palms, I did not know what I should do when I had to shake hands with others. This is so as I thought it would be very embarrassing to let a guest shake a sweaty hand. Nevertheless, through the workshop, I was advised that I could have a lady’s handkerchief to wipe off the sweat before I shake hands with others. Thus, I have purchased a lady’s handkerchief and I will make use of it when I have to attend any formal gatherings or functions.
Also, I have learnt that myths like oily and fried food can cause skin to be oily are wrong. Instead, oily skin is due to sebum, which is skin oil. With the knowledge given to us, I will be able to tell my friends about the correct knowledge to protect their skin.
In addition, I have acquired the right knowledge on the exchanging and presenting of business cards. I used to think that presenting business cards is just purely giving out the cards and there are no procedures or things that we need to take note. However, after the workshop, I then realized that we should present the card with two hands and with the card facing the other party so that they can read the card easily.
I personally think that 'Building a Professional Presence' is the best topic to start the subject as the contents are very relevant to us. Though some of them may not be useful now, however, they are crucial knowledge that we should know if we were to be in the service line in the future.
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